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Players Box Areas

Players box areas are designated for Coaches and skaters only. We ask that parents enjoy watching their child participate from the designated "heated" seating area. This allows skaters to remain focused on the class activities during their program time.

 

Dressing Room Guidelines for StarSkaters

As a guideline for Intermediate and Senior levels, if a male parent is required to tie a skater's skates, they should do so outside of the dressing room. If a male must enter for anything else, they must announce themselves before entering to ensure all skaters are dressed and permission is given to enter the dressing room. Thank you in advance for your understanding.

 

Skate Canada Fees

All skaters must be members of Skate Canada. This involves an annual fee as set by Skate Canada. The 2019/20 Fee is set at $45.00. Your membership is valid September 1st - August 31st every year. The fee will automatically be added into your total when you register for the 2019/20 skating year.

Declined Payments/NSF Fees

There will be a $25.00 administration fee for NSF cheques.

CREDIT CARD: In all cases of decline (NSF, declined credit, stopped payment, etc.) one additional attempt will be made by CLUB administration to process the payment again. If payment continues to be declined, the skater will be considered not in good standing with the club and will not be permitted to participate in any CLUB activity, including regular skating sessions, until such time as full payment has been made. If payment has not been made within 30 days from date of decline or NSF, the member shall be considered as having terminated their membership. No refunds will be provided for any partial monies paid. 

 

Cancellation/Refund/Administration Fee Policy

No refunds after the third (3rd) day of classes (unless accompanied by a Doctor’s note)

The Skate Canada Fee in non-refundable

Classes may be pro-rated if you are starting after the first session. This is at the discretion of the Registrar

There will be a $15 administration fee for cancelling after the first class starts. 

There will be a $5 administration fee for cancelling before the first class starts.